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Appointments

You can make an appointment by telephoning the medical centre, in person at Reception* or on-line via the link at the top of this page. 

In order to use the online system you will need to register and set up an online account. If you have problems accessing the links above please contact Anita Cole, Office Manager on 01689 850012. For all other queries click here.

If you feel that your problem is of an urgent nature and that it needs to be resolved on a same day basis, please ring between 8 and 9 AM when morning appointments will normally be available.

The availability of same day appointments is much greater in the morning. We have very few appointments in the afternoon. We have more Receptionists, Doctors and Nurses in the mornings than in the afternoons. Please therefore try not to telephone at 2pm for a routine afternoon appointment as very few will be available. We are holding back these appointments for those patients who become ill during the day, those who cannot attend earlier because of work or perhaps children who arrive home from school and are unwell.

You will find it much easier to obtain a same day appointment by telephoning in the morning than in the afternoon.

Wherever possible please try not to attend an A&E department or urgent care centre. Always try the medical centre first.

We always endeavour to see urgent problems the same day. If you are not sure if your problem is urgent, the receptionist may be able to help or you may wish to speak to the duty doctor.

* DURING THE CURRENT COVID PANDEMIC IT WILL ONLY BE POSSIBLE TO BOOK APPOINTMENTS BY TELEPHONE*

Bromley Clinical Commissioning Group (CCG) 'Hub' Appointments

Bromley Clinical Commissioning Group (CCG) are providing additional GP appointments at local GP 'Hubs' run by The Bromley GP Alliance to assist with the prevailing high demand for GP appointments. These appointments will usually be with local GPs who will have full access to your GP Records and can prescribe, advise and refer just as your normal GP who will also see the records from the Consultation. The appointments are in the afternoon/evening and at weekends too. They can only be booked via Reception at GSGMC. These appointments are intended as 'over-flow' slots when all the appointments at GSGMC have been used. They are not only for emergencies. There are often slots available on Saturday and Sunday which can be pre-booked. The locations of the Hubs are:

Poverest Medical Centre, Orpington BR5 2DQ:  http://www.poverestmedicalcentre.co.uk/

Crown Medical Centre, Bromley - BR2 9GT  https://www.mysurgerywebsite.co.uk/contact1.aspx?p=G84024

Beckenham Beacon - Beckenham - https://pruh.kch.nhs.uk/getting-here/beckenham-beacon/

Telephone/Video Appointments

As an alternative to a face to face consultation you may just want to speak to a Doctor for advice about a problem or may feel that you don't need to be seen face to face. This may also help if, perhaps you cannot get time off work, although please note we also offer appointments at 'Hubs' (see above) in  the evenings and at weekends. We also offer booked telephone or video consultations via Reception. The Doctor will phone you back at or around the agreed time on any number you provide. Please note that Telephone consultations are not suitable for problems where we may need to examine you. For example, chest or abdominal pain. If in doubt ask the Receptionist if a telephone or video consultation appointment might suffice.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. If you are registered for on-line services you can cancel an appointment on-line.

 

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